Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, home or business address, and payment details when you request a quote or schedule a service.
 

Non-Personal Information: Browser type, device information, IP address, and general site usage data (if you visit our website).
 

2. How We Use Your Information

We use the information we collect to:

Provide pressure washing and related services.
 

Respond to inquiries and provide quotes.
 

Send service confirmations, invoices, and updates.
 

Improve our services and customer experience.
 

Comply with legal and regulatory obligations.
 

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in these limited cases:

With trusted third-party service providers (such as payment processors or scheduling software) who help us operate our business.
 

When required by law, regulation, or legal process.
 

To protect the safety, rights, or property of our customers and business.
 

4. Data Security

We take reasonable steps to protect your personal information from loss, theft, misuse, or unauthorized access. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices

You may request to review, update, or delete your personal information by contacting us.
 

You may opt out of marketing communications at any time by following the unsubscribe instructions in emails or texting “STOP” if receiving SMS reminders.
 

6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we discover that a child has provided us with personal information, we will delete it promptly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Karolina Wave Pressure Washing LLC