Terms of Service

1. Services

We provide professional pressure washing and related exterior cleaning services as agreed upon in writing or verbally at the time of scheduling.

Service details (scope of work, pricing, and timeline) will be confirmed before work begins.

2. Estimates and Pricing

All estimates are based on the information provided by the Client and an inspection of the property.

Pricing may change if the actual condition of the property differs significantly from what was described.

Any changes or additional work requested by the Client will result in an updated estimate or invoice.

3. Scheduling and Cancellations

Appointments must be scheduled in advance.

Cancellations or rescheduling must be made at least 24 hours prior to the scheduled service.

We reserve the right to charge a cancellation fee if notice is not provided within the required time frame.

4. Payment

Payment is due upon completion of services unless otherwise agreed in writing.

We accept [list payment methods: cash, check, credit card, etc.].

Late payments may be subject to a late fee or interest charges.

5. Customer Responsibilities

The Client must provide clear and safe access to the areas to be serviced, including water and electricity if needed.

The Client is responsible for removing fragile items, vehicles, and valuables from the work area.

We are not responsible for damage to unsecured items left in the work area.

6. Property Condition and Liability

We will take reasonable care while performing services; however, we are not liable for:

Pre-existing damage, loose siding, paint, or surfaces that may peel or break during cleaning. 

Pre-existing stains, oxidation, or discoloration that cannot be removed by pressure washing. 

The Client acknowledges that pressure washing may reveal imperfections not previously visible.

7. Weather Conditions

Services may be rescheduled due to unsafe weather conditions (heavy rain, storms, extreme cold, etc.).

We will notify the Client promptly if a reschedule is necessary.

8. Warranties and Guarantees

We strive for customer satisfaction and guarantee services will be performed professionally.

No guarantees are made regarding permanent stain removal or prevention of future buildup.

9. Limitation of Liability

Our liability is limited to the cost of services provided.

We are not responsible for indirect, incidental, or consequential damages arising from our services.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina.

11. Acceptance

By scheduling and/or receiving services from Karolina Wave Pressure Washing LLC, the Client acknowledges they have read, understood, and agreed to these Terms and Conditions.

12. Contact Information

For questions regarding these Terms and Conditions, please contact us:
Karolina Wave Pressure Washing LLC